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What is online therapy?

Online counseling is simply counseling done through a video or telephone platform. We happen to use a secure video chat function within our client portal. Once you become our client it’s very easy to meet with your counselor virtually or over the phone.

What are the benefits of online counseling in Michigan?


Relief from your symptoms can be experienced within a matter of weeks. It has proven to be just as effective as traditional in person counseling.

Online therapy can help you work toward being the best version of you!


You can meet with your licensed professional counselor from anywhere that is convenient for you.

No more worrying about taking time away from work, your family schedule, or having to commute to a counselor's office.


All online counseling sessions are secure and encrypted.

Your information is stored safely and our therapists practice and follow professional and ethical codes of conduct regarding client confidentiality.


Online therapy with Jenison counseling experts at Great Lakes Wellness Counseling may be covered by your insurance company.

Please check with your insurance company to verify coverage for this method of counseling.

You can also just pay cash out of pocket.

How do you do Online Counseling?

Initial Consultation

When you reach out to use someone will get back to you within 24 hours or less. One of our Jenison counseling experts will speak with you about what kind of changes you are looking to make from counseling. Telehealth counseling sessions are no different than regular in person counseling sessions other than its through a virtual platform rather than in the office.

How to start online counseling.

First, you will have to complete the virtual intake paperwork. Second, you will be invited to join our client portal. A few minutes before your telehealth session you will need to log in to our portal. Once in the portal you will be able to join in to the HIPAA compliant safe and secure virtual counseling room to meet with your online therapist.

Why choose online counseling services with Jenison counseling experts at Great Lakes Wellness Counseling?

It’s understandable that meeting in the office is not always convenient. Online counseling appointments allow you to receive the same quality care as you do in person.

No need to take off time from work, find a sitter, or deal with traffic in order to meet with us.

 Just click on any of the orange GET STARTED buttons to send us a note and tell us you want to schedule an online counseling appointment.


How can I have the best online counseling experience?

(1) First, restart your computer or device before a call. Other software might be using computer power or interfere with your video or microphone. Restarting your computer or device will assure you’re ready for video.

(2) Then make sure you are using fast internet with or without ethernet cable. Video quality adapts to internet speed, so the faster your internet connection, the better the video quality you will experience.

(3) Third try to make sure you’re using a newer computer or device with plenty of speed. Sending and receiving video takes a lot of video power. Old or slow computers will have a harder time processing the video, which can cause choppiness.

(4) Use lower resolution. If you experience poor quality, trying lowering the resolution. By doing this it requires less bandwidth and computer power, resulting in less choppiness during your call.

(5) Finally, the best sound experience comes from using headphones and or a microphone.T Sometimes your headphones will have a mic in them other times they won’t. Typically your computer will automatically eliminate echo or audio feedback so you don’t hear yourself talking. If you experience an echo or audio feedback, use headphones and a mic.